Support Center

We're here to help! Find answers, resources, and get in touch with our support team

Email Support

Get help via email within 24 hours

support@polyverus.com

Live Chat

Chat with our support team in real-time

Available 9 AM - 6 PM EST

Phone Support

Speak directly with a support specialist

1-800-POLYVERUS

Still Need Help?

Our support team is standing by to assist you with any questions or issues

Frequently Asked Questions

Find answers to common questions about our products and services.

We offer a 30-day return policy on all unused items in their original packaging. Please contact our customer service team to initiate a return.

Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery.

Yes, we ship to most countries worldwide. International shipping times and costs vary by destination.

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.